Trump Hotel Collection

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Busser/Food Runner (On Call)

at Trump Hotel Collection

Posted: 11/19/2019
Job Status: On Call
Job Reference #: 4280
Keywords: restaurant, server, food

Job Description

Location:
Trump International Hotel & Tower Las Vegas

Department:
Restaurant

Job Code:
4280

Employment Duration:
On Call

                                                              Position Description

Position Title:   DJT – Busser/Food Runnder

FLSA Designation:   Non-Exempt

Department:   DJT

Reports to:   F&B Managers

Date written/ revised:   May 2019

POSITION PURPOSE:

Sets and clears restaurant tables; stocks all service stations and assist food servers with table service to ensure total guest satisfaction; delivers food and beverage items from kitchen and bar to guest; cleans and maintains work areas to specification.

EXAMPLES OF DUTIES:

ESSENTIAL FUNCTIONS:

  • Quickly and neatly clear dirty table settings and prepare table for resetting. Promptly and consistently reset all service ware as prescribed.
  • Quickly and neatly delivers food items from kitchen to guest.
  • Maintain stock and cleanliness of stations for all meal periods with necessary equipment including silverware, linen and condiments. Wipe down booths and chairs, move tables and chairs, and clean floors as necessary.
  • Serve guests with beverages, breads and butter to begin their dining experience and replenish as necessary. Assist server with food & beverage service to ensure guest satisfaction.
  • Transport all dirty tableware from dining room to dishwashing area for proper cleaning.
  • Performs all other job-related duties as requested

OTHER:

Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the resort.

Regular attendance in conformance with the standards, which may be established by Trump International Hotel Las Vegas from time to time, is essential to the successful performance of this position.  Associates

with irregular attendance will be subject to disciplinary action, up to and including termination of

employment.

Due to the industry that we are in, a need will occur for each associate to provide “Lateral Service”. Our goal is to ensure that we are maximizing customer satisfaction and as a result there will be times when our associates in the operation will call upon us for support in order to ensure customer satisfaction occurs. When we are fortunate enough for this to occur, each associate will positively respond unless there is a chance that an opportunity resulting in dissatisfying a guest could occur. If this is the case the leader is to be notified and the level of support that is being requested will be obtained.

SUPPORTIVE FUNCTIONS:

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.

• Perform any general cleaning tasks using standard hotel cleaning products as assigned by supervisor to adhere to health standards.

• Folding napkins for all meal periods throughout the day to maintain an adequate supply.

• Perform all assigned side work to include replenishing condiments and restocking side stands.

• Perform other duties as requested, such as cleaning unexpected spills, handling special guest requests, greeting and seating guests and ensuring guest satisfaction.

• Attend required meetings.

SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY:

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.

• Knowledge of the appropriate table settings and service ware.

• Ability to communicate orally and verbally in English with associate and outside entities. Certain positions will require the ability to read and write in English as well.

• Ability to move or push goods on a hand cart/truck weighing a maximum of 200 lbs.

• Ability to remember, recite and promote the variety of menu items.

• Ability to transport large trays weighing up to 40 lbs. through a crowded room on a continuous basis throughout shift.

• Ability to operate beverage and basic kitchen equipment.

• Willingness and ability to taste food items relevant to the menu.

PHYSICAL REQUIREMENTS:

Frequency Key: Never – 0 hours; Rare – up to 1 hour; Occasional – 1-3 hours; Frequent – 3-6 Hours;

Constant – 6-8 hours

Physical Activity                              Frequency

Sitting                                                                           Rare

Walking                                                                         Frequent

Climbing stairs                                                              Occasional

Crouching/Bending/Stooping                                        Frequent

Reaching                                                                      Constant

Grasping                                                                       Frequent

Pushing/Pulling                                                             Occasional

Near Vision                                                                   Frequent

Far Vision                                                                     Occasional

Hearing                                                                         Frequent

Talking                                                                          Frequent

Smell                                                                            Occasional

Lifting/Carrying (# lbs.) – up to 50 lbs.                          Frequent

Travel                                                                           Occasional

OTHER DUTIES:

Assimilate into Trump International Hotel Las Vegas Cultural Foundation through understanding, supporting and participating in all elements of the Trump Cornerstones. Demonstrate working knowledge of the service standards.

SAFETY REQUIREMENTS:

OSHA laws require the use of the following Personal Protective Equipment (PPE) when performing work duties that have the potential of risk to your health or safety:

  • Safety Shoes (slip resistant)
  • Use of gloves/mitts (latex, vinyl, plastic, fabric. metal)
  • Back belts for heavy lifting
  • Aprons

QUALIFICATION STANDARDS:

EDUCATION

High School graduate preferred. 

EXPERIENCE

One to two years of experience in field and bar service experience preferred

LICENSES OR CERTIFICATES

Must be able to obtain a Health Card from the Southern Nevada Health District and a TAM Card

GROOMING

All associates must maintain a neat, clean and well-groomed appearance. Specific uniform guidelines and/or required articles of clothing will be explained to you as a part of the orientation process.

OTHER

Additional language ability is preferred.

NOTICE:

The hospitality business functions seven days a week, twenty-four hours a day. In addition, this is a hospitality business and a hospitable service atmosphere must be projected at all times.

Upon employment, all associates are required to fully comply with Trump International Hotel Las Vegas

rules and regulations for the safe and efficient operation of hotel facilities. Associates who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment.

I HAVE READ AND UNDERSTAND THE POSITION DESCRIPTION INFORMATION AND HEREBY STATE THAT I CAN PERFORM THE ESSENTIAL FUNCTIONS OF THE JOB WITH OR WITHOUT REASONABLE ACCOMMODATION.


Position Title:   DJT – Busser/Food Runnder


FLSA Designation:   Non-Exempt


Department:   DJT


Reports to:   F&B Managers


Date written/ revised:   May 2019



Position Title:   DJT – Busser/Food Runnder


FLSA Designation:   Non-Exempt



Department:   DJT


Reports to:   F&B Managers



Date written/ revised:   May 2019