Telecare Corporation

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Lead Recovery Spec II (Full-Time PM) - Behavioral Health 259

at Telecare Corporation

Posted: 11/13/2019
Job Status: Full Time
Job Reference #: e0eb59d2-816a-4bd0-b8a5-cb67585cdda4

Job Description

Founded in 1965, Telecare is a rapidly growing mental health care company dedicated to making a difference for our clients, the community, and our employees. We offer an array of mental health services to adults with serious mental illness. We partner with public sector entities and behavioral health organizations and have over 122 programs and over 3,680 employees across the country. And we're growing all the time! When you work at Telecare, you help to empower thousands of individuals every day in their journeys of recovery.

Telecare is proud to have been recognized By The Bay Area Business Times as the 13th Best Place To Work In the Bay Area for 2019!

The Telecare Thurston Mason E&T (Evaluation and Treatment) is an acute 15-bed adult intensive treatment program. The program provides services to individuals experiencing severe psychiatric symptoms who may benefit from more structured services, supports, and a secure setting. The program provides recovery-focused services. Telecare programs transform lives, generate measurable outcomes, and reduce financial costs. Services are designed to respond to local needs function as a strategic, accountable, and experienced partner within systems of care. The E&T is designated by Thurston Mason Behavioral Health Organization (TMBHO) as a facility providing involuntary psychiatric care. E&T residents are ages 18 and stay on average 5-7 days.

The Lead Recovery Specialist II ensures the completion of duties of clinical staff by supporting and clarifying Recovery Specialist and Peer Support Specialist roles. The position provides direct services and works with program leadership in developing and implementing policies, procedures, and services with the primary focus on meeting the physical and psychological needs of members served in a manner consistent with Rehabilitation and Recovery principles.

Employment Status:  Full-Time

Shift:  PM - 3:00pm- 11:30pm

Days:  Varies

• Three (3) years of direct service experience with psychiatric clients in an inpatient or outpatient setting
• Bachelor’s Degree in a behavioral health-related field
• Must be at least 18 years of age
• Must be CPR, Crisis Prevention Institute (CPI), and First Aid certified on date of employment or within 60 days of employment and maintain current certification throughout employment
• All opportunities at Telecare are contingent upon successful completion and receipt of acceptable results of the applicable post-offer physical examination, 2-step PPD test for tuberculosis, acceptable criminal background clearances, excluded party sanctions, and degree or license verification. If the position requires driving, valid driver license, a motor vehicle clearance, and proof of auto insurance is required at the time of employment and must be maintained throughout employment. Additional regulatory, contractual, or local requirements may apply.

• Demonstrates the Telecare mission, purpose, values, and beliefs in everyday language and contact with internal and external stakeholders
• Oversees day-to-day service provision of assigned Recovery Specialists and Peer, Support Specialists,
• Shares milieu responsibility for members served with other team members
• Promotes and maintains harmonious and effective relations and communications within the program
• Develops clear lines of authority and communication via an organizational chart defining agency interrelationships
• Ensures that culturally competent services are available to all members served
• Monitors and evaluates all programmatic aspects to ensure quality programming in meeting the changing needs of members served
• Meets regularly with staff to formulate operating decisions to achieve positive outcomes for members served
• Demonstrates responsibility and willingness to take and provide direction
• Observes, reports, and documents social, psychiatric, and physical behavior, as well as potential risks of members, served
• Participates in assessing needs for in-service training and their effectiveness
• Establishes and defines standards which ensure that safe practices are consistently followed within the program
• Uses a strengths-based, client-centered approach in all service provision and communication
• Maintains Clinical Quality Management System
• Understands and demonstrates the safety program in all activities
• Protects members served from behavior that could damage themselves or others, while maintaining their dignity and right to self-determination
• Communicates regularly with Clinical Director regarding program, clinical, and staffing needs
• If employed at inpatient program, must assist with restraint of members served in the event of assaultive behavior and pass assault crisis/crisis prevention training
• If employed at outpatient program, must evade members served in the event of assaultive behavior and pass assault crisis/crisis prevention training
Duties and responsibilities may be added, deleted, and/or changed at the discretion of management.

• Ability to work effectively as a member of a culturally competent multidisciplinary team, a thorough understanding of residential rights, and knowledge of basic medical and psychiatric terminology
• Strong written and oral communication skills
• Ability to utilize good judgment

The physical demands here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

The employee is occasionally required to sit, bend, squat, kneel, crawl, twist, push, pull and lift and carry items weighing 25 pounds or less as well as to frequently walk, stand, twist, reach and to do simple and power grasping. The position requires manual deviation, repetitive and dexterity and to occasionally drive and be exposed to uneven walking ground as well as Hazardous Exposure (Blood Borne Pathogens, Hospital Waste, Chemical & Infectious).

EOE AA M/F/V/Disability