State of Washington

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Journey Data Network Technician

at State of Washington

Pay: $71700 to $94068/year
$71700 - $94068
Posted: 11/24/2019
Job Status: Full Time
Job Reference #: 2574850
Keywords: technical

Job Description

Overall Job Objective

Description



Journey Data Network Technician
Journey – IT Network & Telecommunications

NOTE: This position has a 4/10 schedule, hours: 9:30am - 8:00pm


Washington Technology Solutions (WaTech) is looking for someone who shares our passion for making a difference in people's lives. We do that by transforming government through innovation and technology. Our direct customers include state agencies, county, city, and tribal governments as well as nonprofits, but the work we do impacts every citizen and community in Washington. We enable public agencies to better serve the people of Washington through technology.
 
About the Division:
The Network Services Division (NSD) within WaTech delivers Data Networking, Internet, Cloud connectivity, Telephony, and Network Security (Firewall) services statewide to state agencies, federal entities, all 39 counties, various cities, municipalities, school districts, boards, commissions, tribes, and nonprofits.
 
NSD builds and maintains these key enterprise services:
  • Network Core – This includes the Statewide Government Network (SGN) supporting State Agencies, the Inter-Governmental Network (IGN) supporting County, City, Tribal, and Federal Governments, and the Public Government Network (PGN) supporting citizen's access to Internet available State applications and services, and the Internet.
  • Transport and Connectivity – Connecting our customer's offices/locations to the State's Network Core to access the SGN, IGN, PGN, Internet, and Cloud services.
  • Cloud Connectivity – Direct connectivity to Cloud Service Providers.
  • Telephony – Telephone services (50,000+ phone lines), voicemail services, call centers, long distance calling services, and audio/video conferencing services.
  • Network Security (Firewall) – Secure and protect the SGN, IGN, and PGN networks from unauthorized access and malicious attacks.
 
 
What would you be doing in this role? 
The Data Network Technician is assigned within Network Services Division (NSD) and is responsible for the ensuring the State's network core, transport and connectivity, cloud connectivity and telephony services are operational and available for use at all times for public use, statewide agency use, county and tribal use.
 
As a member of the Network Operations Center (NOC), the Data Network Technician independently provides advanced technical knowledge, hands on support, and considerable discretion to analyze, design, install, maintain, troubleshoot, and resolve complex problems concerning the statewide network core. With a great number of state agency network environments to integrate, comprehend, and acknowledge undocumented processes agreed to, this position must utilize creative problem solving skills, generate and evaluate new (occasionally unprecedented) ideas, and identify the most effective solutions.
 
  • Utilize innovative solutions for statewide routing and switching, network security, network application support, optical transport, and voice networks that support Network Connectivity, Network Security, and Telecommunications across multiple statewide platforms.
  • Serves as the escalation point for state agencies, counties, municipalities and tribes when they experience network outages or connectivity issues with their respective networks or applications. 
  • This is a highly-technical role that is responsible for managing the State Government Network (SGN), state core routing, data center switching, and security functions for all state agency traffic, applications (financial and business), statewide email, cloud deployments and Internet access for supporting statewide IT initiatives.
  • Responsible for cross-divisional engineering, designing, and maintaining standards and enhancements, facilitating the installation and maintenance of a complex statewide network that supports state agencies and statewide critical business and financial applications.
  • Provides network routing, switching, and security consultation to statewide agency IT team
 
 
Here is what we are looking for:
  • Bachelor of Science degree in the IT field or an equivalent of 8 years of IT experience. Of that, four (4) years of layer three network routing and switching experience in a production environment to include IP addressing and knowledge of network protocols, QoS, and security concepts.
  • Of the Eight (8) years Information Technology experience, must include four (4) years' experience in deploying, managing and configuring network security best practices.
  • Of the Eight (8) years Information Technology experience, must include two (2) years' experience with IPsec VPN services and configurations.
  • Of the Eight (8) years Information Technology experience, must include four (4) years' experience with network monitoring and troubleshooting tools such as Wireshark, Solar Winds, RFC testing, fiber optic testing.
  • Demonstrates effective communication, organization and time management skills.
  • Requires the ability to build rapport and collaborate with others.
  • Ability to translate technical terms to non-technical audiences via both verbal and written communications
     
 
An ideal candidate may also have these desired qualifications:
  • Experience with supporting or deploying cloud services such as AWS/Azure or other cloud providers.
  • Network, security or other IT networking related certifications such as:
  • Cisco Certified Networking Professional (CCNP) Routing and Switching
  • Cisco Certified Design Professional (CCDP)
 
How to Apply:
Applications for this recruitment will only be accepted electronically. Please select the large apply button at the top of this announcement for instructions. You may need to create a profile and account in Washington State's automated tracking system, NeoGov.

To be considered for this position you will need to:
  • Answer any and all supplemental questions.
  • Provide a letter of interest that addresses your interest in this position and ability to perform the responsibilities described for this role.
  • Provide a resume that clearly demonstrates how your experience, training, and education make you a viable and competitive candidate for this position. 

Prior to a new hire, a background check including criminal record history will be conducted.  Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position.

First round of application assessments will be conducted fourteen days after the initial job posting date.  The hiring authority reserves the right to offer the position at any time during the recruitment process. It is to the applicant's advantage to apply as early as possible.

Contact us: For inquiries about this position, please contact Melanie Pearson at (360) 407-2151 or email to Melanie.Pearson@watech.wa.gov
 
WaTech is committed to providing equal employment opportunity and equal access in a non-discriminatory manner to its programs and services for all persons without regard to race, creed, color, marital status, gender, sexual orientation, religion, age, national origin, political affiliation, honorably discharged veteran or military status, or the presence of any real or perceived sensory, mental, or physical disability.
 
Persons requiring accommodation in the application process or for an alternative format may contact Melanie Pearson at (360) 407-2151 or Melanie.Pearson@watech.wa.gov.  Persons of disability or those who are deaf or hard of hearing can call the Washington Relay Service by dialing 7-1-1 or 1-800-833-6388. WaTech complies with the employment eligibility verification requirements of the federal Form I-9. The selected candidate must be able to provide proof of identity and eligibility to work in the United States consistent with the requirements of that form on the first day of employment.
 
To learn more about WaTech please view our site.