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General Manager - Industries Manager 5

at State of Washington

Posted: 11/19/2019
Job Reference #: 2545060
Keywords: operations

Job Description

Overall Job Objective


General Manager - Industries Manager 5
Correctional Industries 
Stafford Creek Corrections Center
Aberdeen, WA

This recruitment will remain open until filled. The initial screening will be held on September 12, 2019. We encourage all applicants to apply early. The hiring authority reserves the right to make a hiring decision at any time.
Correctional Industries (CI) within the Department of Corrections (DOC) is seeking a highly motivated and qualified individual as a General Manager - Industries Manager 5. This position is located at Stafford Creek Corrections Center (SCCC) in Aberdeen, WA. This position is exempt from Washington State Civil Service rules.

If you are interested in applying and would like to be considered, please apply directly at and attach the following documents:
  • Current resume, (chronological, with relevant experience listed).
  • Minimum of three (3) professional references
  • Letter of interest, (preferably no more than two (2) pages indicating how you meet the qualifications and why you believe you are the ideal candidate for this position.
We are looking for evidence in your application materials that you have the experience, skills, and abilities indicated in this job posting. Qualified applicants whose responses most closely match the requirements of this position may be invited to interview. Carefully review your application before submitting. All information may be verified and documentation may be required.


Correctional Industries (CI) is a unique blend of business and government, using private industry tools and techniques to provide a public service. Operations within the state correctional facilities are supported by sales to state agencies, county and local governments, and not-for-profit organizations. 

For information about the Correctional Industries located at the Stafford Creek Corrections Center, please visit the Washington CI - Stafford Creek Corrections Center webpage.

Whether the work is inside a prison, in community corrections, or in an administrative office, the Washington State Department of Corrections professional staff experience a high degree of personal satisfaction knowing they are creating environments in which all incarcerated individuals can learn to make choices that contribute to a safer society.

DOC Offers:
  • Comprehensive compensation packages
  • Training and development opportunities
  • Flexible Schedules
  • The fulfillment of public service


This position is responsible for the operations of all Correctional Industries areas of business / service units at SCCC and monitors and ensures compliance with all DOC policies, legislative mandates, and RCWs related to the management and intent of Correctional Industries.

In addition, the position is responsible for the supervision and management of Cl supervisory and non-supervisory staff, representation of Cl to the Department, management of the Cl offender workforce and other management duties as assigned to ensure the success of Cl reentry programs. This position is a significant contributor to 710.400 Correctional Industries Class II Employment, and is relied upon to review, evaluate, and submit recommendations on a number of other policies that impact the assignment to and operations of Correctional Industries' work programs.

A CI General Manager contributes to the Department's mission of Public Safety through reentry efforts by maintaining and expanding offender work training programs which develop marketable skills, instilling and promoting positive work ethics, and reducing the tax burden of corrections.

This position directly supervises a variety of operations located at SCCC, which include Furniture Manufacturing Operations, Laundry, and Commissary industry programs as well as Customer Service and the Business Office. This position directs, monitors, and inspects the various industry areas of responsibility to ensure compliance with RCWs, WACs and policy directives as well as supporting the vocational aspects of the program. Because these industries are operating within a correctional facility, this position is expected to develop positive, collaborative, and professional working relationships with the facility superintendent, associate superintendents, and other essential facility staff.

It is also expected this position will apply innovation and thoughtful business strategies when considering new opportunities for CI industry programs through suggested expansions, consolidations, or other enhancements to maintain industry standards, evolve processes to meet upcoming trends in technology or services, or other identified opportunities to strengthen reentry outcomes while also maintaining fiscal responsibility.

Duties may include but are not limited to:

  • Apply a variety of management skills and principles to provide leadership, and implement CI policies, to a diverse staff with varied qualifications, expertise and backgrounds. 
  • Monitor and inspect areas of responsibility to ensure compliance with RCWs, WACs, collective bargaining agreements and DOC policy directives. 
  • Review, evaluate and submit recommendations on policies that impact operations of CI's work programs.
  • Collaboratively develop operating budget and planned purchases of raw materials and equipment.
  • Control operational expenses in order to achieve gross profit and contribution margin forecasts.
  • Participate as a member of the Corporate Management Team in the development of new or updated policies.
  • Oversight and expansion of the Continuous Improvement program
  • Provide incarcerated individuals with cogitative and practical LEAN manufacturing knowledge.



  • High school diploma or GED equivalent
  • Minimum four (4) years' experience in progressively responsible management or supervisory position within a manufacturing environment.
Knowledge, Skills and Abilities:
  • Effective and highly skilled at interpersonal communication, collaboration and critical thinking. 
  • Demonstrated ability to make timely decisions while preserving quality under ambiguous circumstances or when data may be limited.
  • Demonstrated knowledge of, and the ability to use Microsoft Office Suite
  • Demonstrated ability to communicate and apply LEAN manufacturing principles or hold LEAN certification.
  • At least two (2) years' professional experience managing a budget. 
  • Bachelor's degree or higher in Business Administration or closely related field from a recognized accredited college and/or university whose accreditations are recognized by U.S. department of Education (USDE) or the council of Higher Education Accreditation (CHEA) or foreign equivalent.

Supplemental Information

'The mission of DOC is to improve public safety.'
For additional information about the agency, please visit

  • Please include a minimum of three professional references with your application. A professional reference is defined as an individual who has been paid to supervise your work and can attest to your work performance, technical skills, and job competencies.  If you do not have any or sufficient professional references, please include non-related professionals, such as educators or other professional associates.Phone number AND email address are required for all professional references.
  • Prior to a new hire, a background check including criminal record history will be conducted.  Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position.
  • Employees may work directly with or in close proximity to incarcerated individuals in a potentially hazardous setting. Please consider this when deciding whether to apply.
  • We are committed to maintaining a drug and alcohol free work environment, and our employees are expected to comply with all state and federal laws. A pre-employment drug test may be administered as part of the selection process, and applicants who test positive for any controlled substances, will be disqualified from consideration.
  • Oleoresin Capsicum (OC) is an aerosol pepper spray made available as a means of self-defense and/or de-escalation. Applicants with sensitivities or allergies are encouraged to ask about the level of exposure they could expect in this position.
  • Animal care projects are a common component of most Washington State prisons, including dog and cat programs. Applicants with animal sensitivities or allergies are encouraged to ask about the level of exposure they could expect in this position.
  • Tuberculosis (TB) is a priority health issue for DOC employees. The successful candidate may be required to provide valid proof of a baseline TB skin test within 60 days from the date of hire.  When positive tests result, further information, testing and treatment may also be required. Employment is not contingent upon test results.
We are committed to hiring individuals who possess core diversity competencies: 
  • Foster a positive attitude and openness toward the ever changing social and cultural makeup of the workplace.
  • Work effectively with people of different perspectives, abilities, disabilities, races, religions, ages, genders, sexual orientations, and social, ethnic and cultural backgrounds.
  • Respectfully acknowledge people's differences and recognize these differences as important and valuable.
  • Promote inclusiveness.
  • Be culturally sensitive and appropriate.
  • Respect and value diverse backgrounds and traditions.
DOC is an equal opportunity employer and does not discriminate on the basis of race, creed, color, national origin, sex, marital status, sexual orientation, gender identity, gender expression, age, honorably discharged veteran, veteran status, genetic information, or the presence of any sensory, mental or physical disability or the use of a trained guide dog or service animal by a person with a disability. 
For questions about this recruitment, or to request reasonable accommodation in the application process, please email or call us at (360) 725-9104.  For TTY service, please call the Washington Relay Service at 7-1-1 or 1-800-833-6388.