Pro Sports Club

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at Pro Sports Club

Posted: 9/25/2019
Job Reference #: 39486
Keywords: spa, skin care

Job Description

  • Job LocationsUS-WA-Bellevue
    Req No.
    Regular Part-Time
  • Overview

    Provides exceptional customer service for members and guests of The Spa, while performing facial and waxing services. Maintains a high level of professionalism and practices the highest ethical standards. Customer service is performed with enthusiasm and friendliness and a willingness to help guests achieve their skincare goals. Adherence to PRO’s core values and mission statement is expected and is critical to the success of The Spa and the company.


    - Completes intake and notes for each guest thoroughly and with accuracy, filing same day as guest service
    - Files charts in the correct alphabetical order after scanning electronically
    - Performs services as trained and qualified on following protocols
    - Performs all services with a courteous, positive attitude and outlook
    - Provides information to guests on what to expect during their service(s)
    - Communicates to guests on what products are being used on them and explains the benefits
    - Demonstrates a working knowledge of all spa skin care products and procedures and performs according to protocols
    - Listens to the concerns of all guests and responds to all of their questions/concerns
    - Conducts skin consultations with guests and reviews client history for possible contraindications
    - Identifies client goals and recommends services and products to achieve optimal results
    - Recommends a home skincare regime for all guests
    - Ability to articulate product knowledge and facilitate retail sales by recommending an at-home skincare regime for all guests
    - Keeps client files up to date and filed in appropriate areas
    - Keeps the facial room(s) clean, organized and “Show Ready” at all times per WA state DOL Laws
    - Adheres to written facial room standards for set-up, restocking, organization, and cleaning
    - Adheres to all state regulations in regard to licensing and sanitation laws
    - Attends and actively participates in monthly staff meetings, required trainings and weekly warm- ups
    - Attends all training sessions as scheduled by Management
    - Supports Skincare Team Lead(s), Supervisor & Educator
    - Participates in classroom and independent continuing education
    - Remains informed of new products and procedures
    - Responsible for finding substitute when unable to work scheduled shift
    - Willing to work extra hours and a flexible schedule when necessary
    - Willing to sub/trade shifts with other cast members
    - Performs other related duties as assigned by management
    - Maintain active WA state license

    What we offer:
    -Full Time: Paid Time Off
    -Full Time: Medical/Dental/Vision benefits
    -Full Time: Wellness Program
    -Paid Sick Leave
    -401(K) with a company match
    -Free club membership to all three facilities (two for full time)
    -Discounted merchandise, group fitness class, personal training, spa products & services, and much more
    -Reward program for excellent customer service
    -Opportunities to win trips to Disney World and Disneyland
    -Continuing education reimbursement (stipulations apply)


    - Graduate of an accredited skin care school with a current state license
    - Two or more years experience as an esthetician is preferred
    - Customer service experience is preferred

    PRO Club is an Equal Opportunity Employer and a Drug and Nicotine Free Business. Please visit our website at to apply.

    Revision Date: 7/31/2017

    Not ready to apply? Connect with us for general consideration.