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Technical Writer II - Identity and Access Services

at Amazon

Posted: 5/23/2019
Job Reference #: 770703
Keywords: technical

Job Description

  • LocationUS-WA-Seattle
    Posted Date5 months ago(1/28/2019 2:18 PM)
    Job ID
    770703
    Company
    Amazon.com Services, Inc.
    Position Category
    Editorial, Writing, & Content Management
    Company/Location (search) : Country (Full Name)
    United States
  • Job Description

    The Identity and Access Management (IAM) service provides the infrastructure for controlling authentication and authorization to Amazon Web Services (AWS) resources. Are you passionate about Identity and Security technologies? The AWS documentation team is looking for a Technical Writer to produce high-quality documentation for AWS products? Do you have the software development/deep technical background necessary to maintain Amazon as the premier player in cloud computing and web services technology?

    As a Technical Writer on the Amazon Web Services (AWS) Identity, and Access Management team, you will have the exciting opportunity work with a stellar technical team to produce product documentation in a cross-functional, distributed environment.

    Amazon.com is deeply committed to be a leader in the web services marketplace, and one of the key measures of success is to support the vibrant developer community that uses the AWS products. To enable this, the technical publications team plays a vital role in getting out customers up and running quickly and making sure that the details of our products are clearly described and easy to follow.

    The ideal candidates have both a technical background that enables them to easily interact with software developers and a demonstrated ability to deliver high-quality technical publications.

    Key Responsibilities:
    • Drive the development of product documentation for Amazon Security Services, such as Identity and Access Management (IAM)
    • Independently follow designs and standards to develop and deliver documentation for AWS products
    • Engage the AWS service team partners on matters of schedule, completeness, and accuracy, when creating the documentation.
    • Write or manipulate samples to support documentation
    • Conduct peer edits for grammar, style, and form
    • Help define writing projects
    • Help assess market feedback on adoption of our services

    Basic Qualifications

    • A minimum of 3 years in a technical writing or similar role
    • Proven experience designing and delivering developer-oriented documentation
    • Experience using multiple documentation tools to develop base templates and manipulate output styles
    • Experience with XML-based publishing systems
    • Experience working directly with development teams

    Preferred Qualifications

    • Degree in English, Technical Writing, or related field highly desirable
    • Strong grammar skills
    • Strong written and verbal communication skills
    • A understanding of the software development life cycle (SDLC)
    • Previous experience working in an agile environment a plus
    • Passion to thrive in a fast-paced, ever-changing environment
    • A proactive and open-minded attitude to resolving problems and delivering results
    • Strong attention to detail
    • Strong interpersonal skills